If for any reason your Ride Concepts product arrives with a workmanship or material flaw, please give us a shout. We want to make it right for you so you can get back out on the trail! This warranty is valid for a period of one (1) year from the date of purchase and is extended to the original purchaser only. Products must be purchased from an authorised dealer or UK.RideConcepts.com. The warranty does not apply if damages are caused through abuse, negligence, normal wear and tear, inadequate fit, modifications or improper repairs, or if used in a manner other than intended. Upon receipt of your return, a product specialist/technician will examine the product and determine if a replacement of comparable style and size is warranted. Ride Concepts reserves the right to determine between defective product and normal wear and tear. Ride Concepts will cover shipping costs for products with manufacturing defects.

If you believe your product contains a workmanship or material flaw, and would like to submit a warranty claim, please complete the RMA (Return Merchandise Authorisation) on our Returns page. Be sure to upload photos for speedy processing of your claim.