Ride Concepts - Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

LAST REVISED: 18 MARCH 2024

1. WHAT’S IN THESE TERMS?

These terms tell you the rules for using our website www.uk.rideconcepts.com (our site).

2. WHO WE ARE AND HOW TO CONTACT US

2.1 www.uk.rideconcepts.com is a site operated by Fox Factory UK Limited (“We”). We are registered in England and Wales under company number 10764403 and have our registered office at 7th Floor, 50 Broadway, London, United Kingdom, SW1H 0DB. Our VAT number is 430 6231 31.

2.2 To contact us, please email shop-uk@rideconcepts.com or telephone our customer service line on 0204 586377.

3. BY USING OUR SITE YOU ACCEPT THESE TERMS

3.1 By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

3.2 If you do not agree to these terms, you must not use our site.

3.3 We recommend that you print a copy of these terms for future reference.

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

(a) Our Privacy Policy [INSERT AS HYPERLINK TO SITE’S PRIVACY POLICY]. See further under How we may use your personal information.
(b) Our Cookie Policy [INSERT AS HYPERLINK TO COOKIE POLICY], which sets out information about the cookies on our site.
(c) If you purchase goods from our site, our Terms and Conditions of Sale [INSERT AS HYPERLINK TO WEBSITE TERMS AND CONDITIONS OF SUPPLY] will apply to the sales.

5. WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated as listed at the top of this page.

6. WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

7. WE MAY SUSPEND OR WITHDRAW OUR SITE

7.1 Our site is made available free of charge.

7.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7.3 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

8. WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

9. OUR SITE IS ONLY FOR USERS IN THE UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

10. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

10.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

10.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

10.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact information in clause 2.2.

11. HOW YOU MAY USE MATERIAL ON OUR SITE

11.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

11.2 You may print and download extracts of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

11.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

11.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

11.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

11.6 If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

12. NO TEXT OR DATA MINING, OR WEB SCRAPING

12.1 You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to this website. This includes, without limitation, using (or permitting, authorising or attempting the use of):

(a) any "robot", "bot", "spider", "scraper" or other automated device, programme, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same;
(b) any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations; and/or
(c) any content available on this website to train any artificial intelligence model or system.

12.2 The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).

12.3 This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

13. DO NOT RELY ON INFORMATION ON THIS SITE

13.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

13.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

14. ACCEPTABLE USE POLICY

14.1 You may not use our site:

(a) If you are under 18 years of age.
(b) In any way that breaches any applicable local, national or international law or regulation.
(c) In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
(d) For the purpose of harming or attempting to harm minors in any way.
(e) To bully, insult, intimidate or humiliate any person.
(f) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
(g) To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware.
(h) In any way that involves child sexual exploitation or abuse.
(i) To upload terrorist content.

14.2 You also agree:

(a) Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of use.
(b) Not to access without authority, interfere with, damage or disrupt:
(i) any part of our site;
(ii) any equipment or network on which our site is stored;
(iii) any software used in the provision of our site; or
(iv) any equipment or network or software owned or used by any third party.

14.3 The content standards set out directly below at clauses 14.4 and 14.5 apply to any and all material which you contribute to our site, such as posting reviews on product pages (including uploading any photos) or participating in any Q&A functions (a “Contribution”).

14.4 A Contribution:

(a) Must be accurate (where it states facts).
(b) Only contain opinions that are genuinely held.
(c) Must comply with the law applicable in any country from which it is posted and to which the website is targeted.

14.5 A Contribution must not:

(a) Be defamatory of any person.
(b) Be obscene, offensive, hateful or inflammatory.
(c) Bully, insult, intimidate or humiliate.
(d) Encourage, promote or provide instructions for deliberate self-harm.
(e) Encourage, promote or provide instructions for suicide.
(f) Encourage, promote or provide instructions for an eating disorder or behaviours associated with an eating disorder.
(g) Promote sexually explicit material.
(h) Include child sexual abuse material.
(i) Incite violence or hatred against particular groups.
(j) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
(k) Include content that would be considered a criminal offence under laws relating to terrorism, child sexual abuse material, racism or xenophobia.
(l) Infringe any copyright, database right or trade mark of any other person.
(m) Contain illegal content or promote any illegal content or activity, or be in contempt of court.
(n) Impersonate any person or misrepresent your identity or affiliation with any person.

14.6 When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

14.7 Failure to comply with this acceptable use policy constitutes a material breach of these terms of use, and may result in our taking all or any of the following actions:

(a) Immediate, temporary or permanent withdrawal of your right to use our site.
(b) Issue of a warning to you.
(c) Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
(d) Further legal action against you.
(e) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

14.8 We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

15. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

15.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

15.2 We have no control over the contents of those sites or resources.

15.3 User-generated content is not approved by us. When uploading content to our site, you are granting the rights to use the contents and materials you upload.

15.4 This website may include information and materials uploaded by other users of the site, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

16. HOW TO COMPLAIN ABOUT OR REPORT CONTENT

16.1 If you become aware of any material or a Contribution that is illegal or could comprise or be connected to child sexual abuse or exploitation or could comprise terrorist content or be connected to terrorism, please contact us immediately on [HYPERLINK TO CONTACT US DETAILS].

16.2 If you wish to complain about any other content, please contact us on [HYPERLINK TO CONTACT US DETAILS].

17. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

17.1 Whether you are a consumer or a business user

(a) We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
(b) Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Sale, which can be found here: [INSERT AS LINK TO WEBSITE TERMS AND CONDITIONS].

17.2 If you are a business user

(a) We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
(b) We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(i) use of, or inability to use, our site; or
(ii) use of or reliance on any content displayed on our site.

(i) loss of profits, sales, business, or revenue;
(ii) business interruption;
(iii) loss of anticipated savings;
(iv) loss of business opportunity, goodwill or reputation; or
(v) any indirect or consequential loss or damage.

17.3 If you are a consumer user

(a) Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
(b) If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

18. HOW WE MAY USE YOUR PERSONAL INFORMATION

18.1 We will only use your personal information as set out in our [LINK TO PRIVACY POLICY].

18.2 We are not responsible for viruses and you must not introduce them.

18.3 We do not guarantee that our site will be secure or free from bugs or viruses.

18.4 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

18.5 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

19. RULES ABOUT LINKING TO OUR SITE

19.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

19.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

19.3 You must not establish a link to our site in any website that is not owned by you.

19.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

19.5 We reserve the right to withdraw linking permission without notice.

19.6 The website in which you are linking must comply in all respects with the content standards set out in the above acceptable use policy.

19.7 If you wish to link to or make any use of content on our site other than that set out above, please contact legal@ridefox.com, subject line: “RIDECONCEPTS WEBSITE TERMS OF USE.”

20. WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?

20.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

20.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.